Website terms of use

Fengrain Limited is a company registered in England, company no.1069133 whose registered office is at Hook Lane, Wimblington, Cambridgeshire. PE15 0QN (“Fengrain”).

Use of the Fengrain website at www.fengrain.co.uk is subject to these terms of use. Users who do not accept these terms of use are not authorised to use or continue using this website.

Fengrain may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this website.

In the event of any comments or questions concerning these terms of use, users should contact Fengrain by e-mailing enquiry@fengrain.co.uk or writing to Fengrain Ltd at Hook Lane, Wimblington, Cambridgeshire. PE15 0QN.

Intellectual property rights of Fengrain

Fengrain owns or is licensed to use all intellectual property rights in and to this website and all technical infrastructure relating to it.

Access to and use of this website

In accessing any part of this website, users agree:

• not to use this website in such a way that disrupts, interferes with or restricts the use of this website by other users;
• not to upload, display or transmit any materials through this website which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person anywhere in the world;
• not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this website or attempt to transmit to or via this website any information that contains a virus, worm, Trojan horse or other harmful or disruptive component; and
• not to change, modify, delete, interfere with or misuse data contained on this website and entered by or relating to any third party user of this website.

Material contained in this website may be downloaded, viewed and printed for personal use or internal circulation within the user’s organisation provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. Material contained in this website may not otherwise be copied, reproduced or redistributed in whole or in part without the prior written consent of Fengrain. In particular it must not be reproduced or exploited for commercial gain. All other rights are reserved and users must ask permission from Fengrain before making any other use of material contained in this website.

If required to use a password to access any part of this website, users agree:

• to ensure that any details supplied to Fengrain in order to register for such access are accurate and to advise Fengrain promptly in the event that any such details change; and
• to keep confidential any personal login password provided by Fengrain and to be responsible for any loss or damage resulting from use of any such password by any third party.
• Fengrain reserves the right to terminate the user’s access to password protected parts of this website if it considers that the user is using this website in a manner detrimental to this website or to other users.

Privacy policy

Users who supply personal details to Fengrain through this website consent to Fengrain maintaining, recording, holding and using such personal data in accordance with Fengrain’s ‘Privacy policy’ [LINK].

Cookies

Fengrain uses cookies to record information about a user’s access to this website. Users may view the website without the use of cookies by leaving the website, disabling cookies in their Internet browser and re-entering the site, but this may limit access to this website or the functionality of certain web pages within the site.

Use of this website without disabling cookies constitutes consent to Fengrain collecting and using information obtained from cookies. For more information about cookies see Fengrain’s Privacy Policy [LINK].

Exclusions and limitations of liability

This website has been prepared with the aim of providing information about Fengrain only and does not constitute advice in relation to any particular situation. Fengrain will use its reasonable efforts to ensure that members’ account information displayed on this website is accurate but such information is only for guidance purposes and members must not rely on it. Definitive account information can be obtained by contacting Fengrain at the address above.

Owing to the nature of the Internet, Fengrain cannot guarantee that this website or the websites to which it is linked will always be available to users. Users should ensure that they have appropriate protection against viruses and other security arrangements in place whilst using the Internet.

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, it is subject to variation at any time without notice and Fengrain gives no warranty whatsoever that any such information will be accurate or complete at any particular time or at all.

This website and any information or other material contained in it are made available strictly on the basis that the user accepts it on an ‘as is’ and ‘as available’ basis. Where users of this website rely on any information or other material contained in it, they do so entirely at their own risk and they accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law.

Fengrain excludes all liability whatever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this website or of any other website linked to it, or from reliance on the contents of this website or any material or content accessed through it.

Links

Users may create a hypertext link to the homepage of this website provided such link is not used in a misleading or defamatory context. Users may not create links to any other page or file forming part of this website.

Links from this website are provided for information and convenience only and Fengrain has no control over and cannot therefore accept responsibility or liability for the content of any linked third party website. Fengrain does not endorse any linked website.

Jurisdiction This website has been designed and these terms of use shall be governed by and construed in accordance with English law. Any dispute arising out of the accessing or use of this website shall be subject to the jurisdiction of the English courts.



Data protection and privacy

Data protection

Fengrain is committed to protecting the privacy and confidentiality of information provided by all users of this website. Accordingly Fengrain upholds the relevant data protection principles and processes your personal data in accordance with the Data Protection Act 1998. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By providing your personal data to Fengrain, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you apply for an account with Fengrain, and at other times, you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your use of our website as well as information about you by the use of cookies (see below), e-mails or letters you send to us].

Cookies

Cookies are small amounts of information which are stored on your computer. Using cookies enables us to monitor website traffic and to personalise the content of our site to your requirements. This maximises the benefits you gain in using our website and makes it easier for you to log on and use the site during any future visits.

We use cookies to collect information about your use of our website [whether you register on our site or not]. As soon as you enter or register on our site, our system will issue cookies to your computer whenever you log on.

You may disable the use of cookies in your Internet browser but this may limit your access to our website or adversely affect your use of features or functions on certain web pages on it.

Use of your information

Your information will enable us to provide you with access to all parts of our website. If you have an account with us, it will also enable us to keep your account up to date. We will also keep records of those who have requested access to secure parts of our website and use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to them or to the site. Where you have consented to us doing so, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

If we enter into a joint venture or our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Protection of personal data

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Links

Fengrain is not responsible for the privacy and data protection practices of other websites which may be reached through links contained in this website. Users should be aware when they leave this website and move into any linked website and should read the privacy and data protection policies and statements contained on any such linked website.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: Mark Isaacson, Fengrain Limited, Hook Lane, Wimblington, March, Cambs. PE15 0QN, or enquiry@fengrain.co.uk or contact on (01354) 740691.